Refund policy

Hempstead showroom: 120 Fulton Ave — 516-280-9565
Valley Stream showroom: 516-285-2115

Return Policy

If you are dissatisfied with your purchase for any reason, you can return it in the original condition and packaging.

Within 30 days of delivery: full refund to your original payment method, less return shipping ($2 per pound) where applicable — see Fees and Deductions.
Day 31 to day 60 after delivery: store credit only, minus a 30% restocking fee, and less return shipping ($2 per pound) where applicable.
After 60 days: returns are not accepted.

Items must be in new and unused condition.
Items must be returned with all of their original packaging and accessories.
Items must not be assembled or modified in any way.
Items must include a return authorization number provided by A&M Discount Furniture and Mattress.

All returns and exchanges are subject to applicable return shipping fees listed below.

A return shipping cost estimated at $2 per pound will be deducted off your refund if:

You choose to have A&M Discount Furniture and Mattress pick up your return from your residence or delivered address.
You refuse delivery for any reason without consent from A&M Discount Furniture and Mattress.
You refuse an entire shipment because only a part of an item is damaged.
The delivery address you provided was invalid and the order could not be delivered.
You choose to cancel your order and it is past the cancellation timeframe.
If an item does not fit in your home and/or through your door.

Distance from our nearest showroom	Delivery fee
Within 10 miles	Free on orders $499+; $70 under $499
10–30 miles	$70
30–40 miles	$99.99
40–70 miles	$199.99

Ashley products carry a 1-Year Limited Manufacturer Warranty.
Products from other vendors are covered by the vendor’s published warranty or a 3-month limited warranty.