Delivered with care
White Glove and First Door delivery from our Hempstead hub across Long Island (Nassau & Suffolk), Queens, Brooklyn, the Bronx, Manhattan, Staten Island, and parts of New Jersey.
White Glove Delivery
Full-service delivery to your room of choice, unpacking, assembly, trash removal and more. Just sit back and let us do all the heavy lifting.
Reminders
We will call ahead to arrange a delivery appointment as well as update you when your furniture is on its way.
Delivery
Delivery and assembly to the room of your choice. A signature from someone 18 years or older will be required.
Assembly
With White Glove, we will very carefully unpack the furniture and assemble it for you.
Inspection
We’ll thoroughly look over your new furniture, plus clean and correct any minor defects.
Clean Up
We’ll remove all packaging materials and put them back on the truck for recycling and disposal.
Demonstration
We’ll show you all the features of your new furniture and teach you how to use it!
First Door Delivery
Free delivery & assembly on orders $499+ within 10 miles of our Hempstead hub or Valley Stream showroom; other addresses on Long Island and in Queens and Brooklyn have a delivery fee shown at checkout. The Bronx, Manhattan and Staten Island: $99.99 delivery, minimum order $499.99. Parts of New Jersey (about 50–70 miles from our Hempstead hub): $149.99 delivery, orders $1,499+. Questions? Call us at 516-280-9565 (Hempstead) or 516-285-2115 (Valley Stream).
Delivery
We’ll bring your delivery inside the front door of your home.
Signature
A signature from someone 18 years or older will be required on the delivery receipt.
Photo
A photo will be sent to the customer via email and text as proof of delivery.
Trust
We trust our customers to be responsive and responsible about the items delivered to them.
Damages
If an item is delivered damaged or missing parts, please report it to us within 24 hours and we will take care of the issue completely. See Damaged or Defective Items.
Direct Shipping
Some products feature direct shipping from the manufacturer. Shipping fees are included in the price for these products. Direct ship products are shipped via FedEx, typically within 3 to 5 business days. An email with FedEx tracking information is sent once the order ships. Some assembly may be required for direct ship items.
Doorway fit & frame disassembly
⚠️ Measure before you order. Sofas, sectionals and loveseats must fit through your doorways, halls and stairs with regular delivery.
If a wood-frame sofa can’t fit with regular delivery, our team can take apart the wood frame and reassemble it in your room for $120 per piece.
This is most often needed when a door is narrower than 36", there are tight corners, or there is no straight path in, and it is common for 2nd-floor or basement deliveries of wood-frame sofas. Please measure your doors, halls and stairways before you order, and call us if you’re unsure.
Delivery FAQ
Is delivery free?
Free delivery & assembly on orders $499+ within 10 miles of our Hempstead hub or Valley Stream showroom; other addresses on Long Island and in Queens and Brooklyn have a delivery fee shown at checkout. The Bronx, Manhattan and Staten Island: $99.99 delivery, minimum order $499.99. Parts of New Jersey (about 50–70 miles from our Hempstead hub): $149.99 delivery, orders $1,499+. Questions? Call us at 516-280-9565 (Hempstead) or 516-285-2115 (Valley Stream).
What are your delivery hours?
A&M Discount Furniture and Mattress’s normal delivery hours are 9am–8pm Monday–Saturday. Any special requests outside our normal delivery hours may be subject to additional fees.
Do I need to be home for delivery?
An adult must be present to accept and sign for delivery of your new furniture.
Can I reschedule?
Should you need to reschedule your delivery, please notify us at least two days prior to the scheduled delivery date in order to avoid a rescheduling fee.
Will you remove my old furniture?
On the day of delivery, please make sure the area is cleared for delivery. Our delivery team cannot remove old furniture.
How are direct-ship items delivered?
Direct ship products are shipped via FedEx, typically within 3 to 5 business days. An email with FedEx tracking information is sent once the order ships. Some assembly may be required for direct ship items.
Read our full Shipping Policy.
Questions about your delivery?
Call our Hempstead team at 516-280-9565, Valley Stream at 516-285-2115, or email amdiscountfurniture@gmail.com.