Damaged or Defective Items

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Damaged or Defective Items

We know how frustrating this situation can be. Return for damaged or defective items is free — just pick your preferred resolution:

  • Replacement parts (e.g. table leg)
  • A replacement item

To Get Started with Exchanging a Damaged or Defective Items

  1. Contact us via Phone, Live Chat or Email.
  2. Speak to our customer representative about your Problem, and your preferred resolution.
  3. We will send you a confirmation email.

We’ll provide return instructions for the damaged or defective item. Be sure to complete this process within 30 days of the delivery date.

We apologize for this situation and hope you will let us fix it and make shopping with us a perfect experience.